WHAAKART
Last Updated: October 2025
Welcome to WHAAKART — your trusted online shopping platform for trending gadgets, home essentials, and lifestyle products.
This Refund and Cancellation Policy explains how customers can cancel an order or request a refund for a product or service purchased through https://whaakart.com.
1. Order Cancellation Policy
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Order cancellations are accepted within 3 days of placing the order.
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Cancellations cannot be processed once the order is shipped or out for delivery.
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In such cases, customers may reject the order at the doorstep.
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Perishable and consumable items (e.g., food, flowers, etc.) are non-cancellable once processed.
2. Damaged or Defective Products
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If you receive a damaged, defective, or wrong product, please contact our customer support within 3 days of delivery.
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Our seller team will verify the issue and offer a replacement, refund, or store credit as per the situation.
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Please keep the original packaging and invoice for verification.
3. Product Not as Described
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If the product differs from the image or description on our website, kindly notify our support team within 3 days of delivery.
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After review, we will arrange a replacement or refund depending on product availability.
4. Manufacturer Warranty
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For items covered by a manufacturer’s warranty, please contact the manufacturer directly for repairs or replacements as per their terms and conditions.
5. Refund Process
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Once your refund request is approved, WHAAKART will process the refund within 7–10 business days.
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Refunds will be credited to your original payment method (e.g., PhonePe, debit/credit card, UPI, or bank account).
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The exact time for the refund to reflect depends on your bank or payment provider’s processing time.
6. Contact Us
If you have any questions or concerns regarding cancellations or refunds, please reach out to us:
Email: support@whaakart.com
Website: https://whaakart.com